Hello, when I am trying to open one of my Documents, I get the error: "An error has occuered while opening the file". I cannot open (even on read-only), copy or download this file. When I download the folder containing this file, this file is not present in the compressed file. I tried to open it on Firefox and Brave, with or without any plugins for both, to no avail. Any idea on how to fix that?
Here are the error messages I get in the console:
Uncaught TypeError: this.Paragraph.Get_PosByElement is not a function
GetParent https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:13365
OnContentChange https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:13403
Load https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:15866
Apply_Data https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all-min.js?ver=5.7.0-rc1:2128
Apply_OtherChanges https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all-min.js?ver=5.7.0-rc1:2140
Apply_Changes https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all-min.js?ver=5.7.0-rc1:2138
sdk-all.js:13365:491
GetParent https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:13365
OnContentChange https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:13403
Load https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:15866
Apply_Data https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all-min.js?ver=5.7.0-rc1:2128
Apply_OtherChanges https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all-min.js?ver=5.7.0-rc1:2140
Apply_Changes https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all-min.js?ver=5.7.0-rc1:2138
_openDocumentEndCallback https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all-min.js?ver=5.7.0-rc1:2963
handleChanges https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all-min.js?ver=5.7.0-rc1:1307
_openDocumentEndCallback https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all-min.js?ver=5.7.0-rc1:2962
asyncImagesDocumentEndLoaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all-min.js?ver=5.7.0-rc1:2960
LoadDocumentImagesCallback https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9410
done https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9412
(Async: setTimeout handler)
done https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9412
LoadImageAsync https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9419
getImageURL https://cryptpad.fr/common/onlyoffice/inner.js?ver=5.7.0-rc1:2022
LoadImageAsync https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9419
LoadDocumentImages https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9412
asyncFontsDocumentEndLoaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all-min.js?ver=5.7.0-rc1:2952
_LoadFonts https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9402
_LoadFonts https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
_LoadFonts https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
_LoadFonts https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
_LoadFonts https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
_LoadFonts https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9405
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
(Async: setTimeout handler)
_check_loaded https://sandbox.cryptpad.info/common/onlyoffice/v7/sdkjs/word/sdk-all.js?ver=5.7.0-rc1:9404
and
Arguments { 0: {…}, … }
0: Object { target: {…}, data: {…} }
data: Object { errorCode: -82, errorDescription: "An error has occurred while opening the file." }
errorCode: -82
errorDescription: "An error has occurred while opening the file."
<prototype>: Object { … }
target: Object { frameOrigin: "https://sandbox.cryptpad.info" }
frameOrigin: "https://sandbox.cryptpad.info"
<prototype>: Object { … }
<prototype>: Object { … }
__defineGetter__: function __defineGetter__()
__defineSetter__: function __defineSetter__()
__lookupGetter__: function __lookupGetter__()
__lookupSetter__: function __lookupSetter__()
__proto__:
constructor: function Object()
hasOwnProperty: function hasOwnProperty()
isPrototypeOf: function isPrototypeOf()
propertyIsEnumerable: function propertyIsEnumerable()
toLocaleString: function toLocaleString()
toString: function toString()
valueOf: function valueOf()
<get __proto__()>: function __proto__()
<set __proto__()>: function __proto__()
callee: function onError()
arguments: null
caller: null
length: 0
name: "onError"
prototype: Object { … }
constructor: function onError()
<prototype>: Object { … }
<prototype>: function ()
apply: function apply()
arguments:
bind: function bind()
call: function call()
caller:
constructor: function Function()
length: 0
name: ""
toString: function toString()
Symbol(Symbol.hasInstance): function Symbol.hasInstance()
<get arguments()>: function arguments()
<set arguments()>: function arguments()
<get caller()>: function caller()
<set caller()>: function caller()
<prototype>: Object { … }
length: 1
Symbol(Symbol.iterator): function values()
length: 0
name: "values"
<prototype>: function ()
apply: function apply()
arguments:
bind: function bind()
call: function call()
caller:
constructor: function Function()
length: 0
name: ""
toString: function toString()
Symbol(Symbol.hasInstance): function Symbol.hasInstance()
<get arguments()>: function arguments()
<set arguments()>: function arguments()
<get caller()>: function caller()
<set caller()>: function caller()
<prototype>: Object { … }
<prototype>: Object { … }
__defineGetter__: function __defineGetter__()
length: 2
name: "__defineGetter__"
<prototype>: function ()
__defineSetter__: function __defineSetter__()
length: 2
name: "__defineSetter__"
<prototype>: function ()
__lookupGetter__: function __lookupGetter__()
length: 1
name: "__lookupGetter__"
<prototype>: function ()
__lookupSetter__: function __lookupSetter__()
length: 1
name: "__lookupSetter__"
<prototype>: function ()
__proto__:
constructor: function Object()
assign: function assign()
create: function create()
defineProperties: function defineProperties()
defineProperty: function defineProperty()
entries: function entries()
freeze: function freeze()
fromEntries: function fromEntries()
getOwnPropertyDescriptor: function getOwnPropertyDescriptor()
getOwnPropertyDescriptors: function getOwnPropertyDescriptors()
getOwnPropertyNames: function getOwnPropertyNames()
getOwnPropertySymbols: function getOwnPropertySymbols()
getPrototypeOf: function getPrototypeOf()
groupBy: function groupBy()
hasOwn: function hasOwn()
is: function is()
isExtensible: function isExtensible()
isFrozen: function isFrozen()
isSealed: function isSealed()
keys: function keys()
length: 1
name: "Object"
preventExtensions: function preventExtensions()
prototype: Object { … }
seal: function seal()
setPrototypeOf: function setPrototypeOf()
values: function values()
<prototype>: function ()
hasOwnProperty: function hasOwnProperty()
length: 1
name: "hasOwnProperty"
<prototype>: function ()
isPrototypeOf: function isPrototypeOf()
length: 1
name: "isPrototypeOf"
<prototype>: function ()
propertyIsEnumerable: function propertyIsEnumerable()
length: 1
name: "propertyIsEnumerable"
<prototype>: function ()
toLocaleString: function toLocaleString()
length: 0
name: "toLocaleString"
<prototype>: function ()
toString: function toString()
length: 0
name: "toString"
<prototype>: function ()
valueOf: function valueOf()
length: 0
name: "valueOf"
<prototype>: function ()
<get __proto__()>: function __proto__()
length: 0
name: "get __proto__"
<prototype>: function ()
<set __proto__()>: function __proto__()
length: 1
name: "set __proto__"
<prototype>: function ()
inner.js:1732:33
onError https://cryptpad.fr/common/onlyoffice/inner.js?ver=5.7.0-rc1:1732
jQuery 6
_onMessage
_onMessage
eventFn
(Async: EventListener.handleEvent)
_bindEvents
MessageDispatcher
DocEditor
startOO https://cryptpad.fr/common/onlyoffice/inner.js?ver=5.7.0-rc1:2101
onload https://cryptpad.fr/common/onlyoffice/inner.js?ver=5.7.0-rc1:721
again https://cryptpad.fr/file/file-crypto.js?ver=5.7.0-rc1:131
takeChunk https://cryptpad.fr/file/file-crypto.js?ver=5.7.0-rc1:110
(Async: setTimeout handler)
takeChunk https://cryptpad.fr/file/file-crypto.js?ver=5.7.0-rc1:97
again https://cryptpad.fr/file/file-crypto.js?ver=5.7.0-rc1:118
(Async: setTimeout handler)
again https://cryptpad.fr/file/file-crypto.js?ver=5.7.0-rc1:127
takeChunk https://cryptpad.fr/file/file-crypto.js?ver=5.7.0-rc1:110
(Async: setTimeout handler)
takeChunk https://cryptpad.fr/file/file-crypto.js?ver=5.7.0-rc1:97
again https://cryptpad.fr/file/file-crypto.js?ver=5.7.0-rc1:118
(Async: setTimeout handler)
again https://cryptpad.fr/file/file-crypto.js?ver=5.7.0-rc1:127
takeChunk https://cryptpad.fr/file/file-crypto.js?ver=5.7.0-rc1:110
(Async: setTimeout handler)
takeChunk https://cryptpad.fr/file/file-crypto.js?ver=5.7.0-rc1:97
again https://cryptpad.fr/file/file-crypto.js?ver=5.7.0-rc1:118
decrypt https://cryptpad.fr/file/file-crypto.js?ver=5.7.0-rc1:137
onload https://cryptpad.fr/common/onlyoffice/inner.js?ver=5.7.0-rc1:709
(Async: EventHandlerNonNull)
loadLastDocument https://cryptpad.fr/common/onlyoffice/inner.js?ver=5.7.0-rc1:701
loadDocument https://cryptpad.fr/common/onlyoffice/inner.js?ver=5.7.0-rc1:2362
next https://cryptpad.fr/common/onlyoffice/inner.js?ver=5.7.0-rc1:3105
onReady https://cryptpad.fr/common/onlyoffice/inner.js?ver=5.7.0-rc1:3199
once https://cryptpad.fr/common/common-util.js?ver=5.7.0-rc1:523
openRtChannel https://cryptpad.fr/common/onlyoffice/inner.js?ver=5.7.0-rc1:872
h https://cryptpad.fr/common/outer/worker-channel.js?ver=5.7.0-rc1:101
create https://cryptpad.fr/common/outer/worker-channel.js?ver=5.7.0-rc1:197
create https://cryptpad.fr/common/outer/worker-channel.js?ver=5.7.0-rc1:196
fire https://cryptpad.fr/common/common-util.js?ver=5.7.0-rc1:92
fire https://cryptpad.fr/common/common-util.js?ver=5.7.0-rc1:92
create https://cryptpad.fr/common/sframe-common.js?ver=5.7.0-rc1:800
(Async: EventListener.handleEvent)
create https://cryptpad.fr/common/sframe-common.js?ver=5.7.0-rc1:798
nThen https://cryptpad.fr/components/nthen/index.js?ver=5.7.0-rc1:37
nThen https://cryptpad.fr/components/nthen/index.js?ver=5.7.0-rc1:67
create https://cryptpad.fr/common/sframe-common.js?ver=5.7.0-rc1:795
main https://cryptpad.fr/common/onlyoffice/inner.js?ver=5.7.0-rc1:3343
nThen https://cryptpad.fr/components/nthen/index.js?ver=5.7.0-rc1:37
nThen https://cryptpad.fr/components/nthen/index.js?ver=5.7.0-rc1:67
main https://cryptpad.fr/common/onlyoffice/inner.js?ver=5.7.0-rc1:3339
<anonymous> https://cryptpad.fr/common/onlyoffice/inner.js?ver=5.7.0-rc1:3355
execCb https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:1696
check https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:883
enable https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:1139
bind https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:134
emit https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:1189
each https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:59
emit https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:1188
check https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:938
enable https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:1139
bind https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:134
emit https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:1189
each https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:59
emit https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:1188
check https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:938
enable https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:1139
bind https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:134
emit https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:1189
each https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:59
emit https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:1188
check https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:938
enable https://sandbox.cryptpad.info/components/requirejs/require.js?ver=2.3.5:1139