upgrading account

AKT

Hi. We have free account, but need to upgrade for bigger drive storage. I need to know what happens to my current Team drives where we have sensitive and crucial files stored when I upgrade account? How does upgrade work?

Mathilde

Hello,

If your question is about a subscription on https://cryptpad.fr, I invite you to reach out to the instance support team: https://cryptpad.fr/support/. I'm sure they'll be able to help you out and answer your promptly.

If you aren't registered on CryptPad.fr but another instance, you should contact your instance administrators.

Hope this helps!

AKT

Mathilde Thanks!

AKT

Mathilde Hi Mathilde. I'm not getting a response despite 2 attempts to contact my instance administrators using the link you provided. I think if CP doesn't support people trying to upgrade to a paid account, I'm having doubts!!! Can you give them a prompt, or give me a hint on how to get support team to see my query?