Welcome to the forum @jailbird .
As you see from David's question this is not yet enough information to help you, since the environment is unknown. Especially CryptPad version, provider (or do you self-host) and OS. Also if you experienced the problem from the very start (are you a new CryptPad user?) or if it suddenly appeared and when.
Also please check Browser plugins like ad blockers. If it's not a self-hosted instance usally plugins or special browsers are the main cause, if CryptPad does not load something. You don't need to wait 30 min, usally 1 min, max 5 min are enough, afther this it's a technical problem.
Please give feedback if your issue is solved or if you have asked elsewhere.
Thanks and good luck.