xlsx backup problems

seon

trying to backup a batch, downloading multiple files some of which are large, i am not sure if i will backup all the files. After 60 seconds, the file stops downloading if it takes too long. How can i fix this?

Mathilde

Hello,

Depending on your device, the download of multiple files can be quite resources hungry. To make it short:

Every file needs to be downloaded on your web browser
Then they are decrypted
And finally they are converted in the format you want

If your device is a bit old, or under-powered, it can take some time. Same if you use a Virtual Private Network (VPN), or have a bad downlink connection from your Internet Service Provider (ISP).

I would recommend trying with smaller batches of files and see how it goes.