403 Forbidden error

kemp

Hi,

I am getting 403 Forbidden error for some of the following files when setting up cryptpad:

/customize/pre-loading.js?ver=1.1
/customize/favicon/main-favicon.png
/common/boot2.js?ver=2025.3.0-1744514246804

Thank you!

Mathilde

Hello,

Can you describe the issues you are encountering when using CryptPad? We need to understand what is happening on the interface to be able to interpret web browser logs.

Also, for your information, you can use ``` to format code blocks. 🙂

AlexQ

Hello @kemp , welcome to the forum.

As Mathilde already wrote, please give (much) more information, e.g.:

what steps (of the installation manual) did you already successfully finished
your environment (e.g. OS, HTTP daemon / reverse proxy, CryptPad version ...)

(Public) reminder for me: "Close" thread, if there is still no feedback after about 3 weeks.

Disclaimer:
I am NOT part of the CryptPad team and I do not speak for the CryptPad team. I am a user helping other users. I got moderation user rights for the forum from the CryptPad team to help a bit, because we all are the community, but that's all.

kemp

It shows the logo and Loading... screen

For the following it's showing 403 Forbidden error:

/api/config?

Thank you!