Protonmail VPN and Cryptpad Unrecoverable Errors

Bigger-W

Hi all! New here, and posting this question to troubleshoot how people work with Cryptpad frequently disconnecting while on Protonmail's VPN, citing an "unrecoverable error" - which I think is really just a loss of internet connection. This issue is occurring for me within the LibreWolf web browser, and I have not tested it outside of that browser space.

Any tips or suggestions?

Thank you all!

Mathilde

Hello!

Sorry to read about the issue you are facing. We would recommend that you reach out to Proton's support with this issue.

There is nothing we can do on our end about ProtonVPN. We do not enforce any restriction on CryptPad.fr (assuming you are referring to our flagship instance), hence the issue must be on your provider side.

Bigger-W

That totally makes sense! I'll do that and update the thread here with any relevant information.

Bless!