New instance stuck at loading

droidus22

I spun up a new instance, and when I access the URL after running npm run dev, I am stuck at a "Loading..." screen. I've tried two browsers, and I get the same result.

Fabrice

Hello,

Thanks for your interest in CryptPad.

To spin a new development instance according to the documentation you ought to run the following commands:

npm install
npm run install:components

In the CryptPad directory, then adapt the config file:

cd config
cp config.example.js config.js
$EDITOR config.js # optional

According to what you are experiencing, it may be that the npm run install:components has not been run.

droidus22

I am able to launch the app, and configured a user, but it's now sitting here for a very long time:
Image description

Mathilde

droidus22 hello,

You will likely need to open your web browser console and look for what's happening there. You can also get information from the CryptPad process running in your terminal and the CryptPad logs.

droidus22

I didn't see much in the web browser console. a lot of 200 messages.

Here's from the latest log file:
["INFO","2026-01-08T13:41:37.759Z","NO_CUSTOMIZE_FOLDER",{"message":"CryptPad is customizable, see customize.dist/readme.md for details"}] ["INFO","2026-01-08T13:41:37.762Z","WEBSERVER_LISTENING",{"origin":"http://<IP>:3000/"}] ["INFO","2026-01-08T13:41:37.832Z","WEBSOCKET_LISTENING",{"port":3003}] ["INFO","2026-01-08T13:41:38.474Z","UPDATING_FRESH_KEY",xxx] ["INFO","2026-01-08T13:41:38.478Z","NO_ADMIN_CONFIGURED",{"message":"Your instance is not correctly configured for production usage. Review its checkup page for more information.","details":"http://<IP>:3000/checkup/"}] ["INFO","2026-01-08T13:41:38.721Z","WORKER_ENV_UPDATE","Updating HTTP workers with latest state"] ["INFO","2026-01-08T13:41:38.724Z","WORKER_CACHE_FLUSH","Instructing HTTP workers to flush cache"] ["INFO","2026-01-08T13:41:39.362Z","SERVER_TELEMETRY",{"version":"2025.9.0","installMethod":"unspecified","httpUnsafeOrigin":"http://<IP>:3000","httpSafeOrigin":"http://<IP>:3001","consentToContact":false}] ["INFO","2026-01-08T13:43:26.973Z","BLOCK_WRITE_BY_OWNER",{"blockId":"xxx=","isChange":false}] ["INFO","2026-01-08T13:43:27.029Z","ADMIN_DECREE",["ADD_ADMIN_KEY",["xxxx="],"",1767879807029]] ["INFO","2026-01-08T13:43:27.280Z","WORKER_ENV_UPDATE","Updating HTTP workers with latest state"] ["INFO","2026-01-08T13:43:27.330Z","UPDATING_FRESH_KEY",1767879807330] ["INFO","2026-01-08T13:43:27.580Z","WORKER_CACHE_FLUSH","Instructing HTTP workers to flush cache"] ["INFO","2026-01-08T13:43:54.141Z","ADMIN_DECREE",["ENFORCE_MFA",[true],"xxx=",1767879834141]] ["INFO","2026-01-08T13:43:54.392Z","WORKER_ENV_UPDATE","Updating HTTP workers with latest state"] ["INFO","2026-01-08T13:43:54.479Z","UPDATING_FRESH_KEY",1767879834479] ["INFO","2026-01-08T13:43:54.730Z","WORKER_CACHE_FLUSH","Instructing HTTP workers to flush cache"]