An error has occured while opening the file

roseg0ld

I created a document within the last week and for some reason today the above error message occurs when opening it. I tried looking at the history but can only access the first version when the doc was empty, any version after that gives the error message.

Mathilde

roseg0ld hello,

Sorry to read about the difficulties you are facing accessing your document.

I'd recommend reaching out to your instance administrators using the bundled support functionality, as more informations are needed to be able to debug this further.

Depending on which CryptPad instance you are using, you should be able to access it like this: https://your-instance.tld/support/.

Do replace your-instance.tld by your instance URL though. 😊