Problem in recommended installation way

MikhailZ

Hello everyone!

I follow Recommended Installation and stuck. I crated 2 A record on my Domain. I installed Ubuntu 20.

I created user for service
I installed Node.js v20.x:
clone git, checkout 2024.3.0
started npm ci, got error.
ran npm install and npm audit fix --force
ran npm ci
ran npm run install:components (without errors and warnings)
ran cp config/config.example.js config/config.js
add my domain and admin key in config.js
run node server (server stuck)

What I did wrong? Thank you for you time!

Mathilde

Hello and welcome on our community forum!

Thanks for taking the time to create a new thread here. To help you we will likely need some more information. What happens when you write "server stuck"? Can you show us some logs? You can put them between code blocks ```

/home/cryptpad/cryptpad/data/logs/24/, take the more recent one from the folder
sudo systemctl status cryptpad.service, if you have already created a systemd service file
/var/log/syslog, at time of server start

MikhailZ

What happens when you write "server stuck"

after run "node server" nothing happing.

/var/log/syslog

"May 13 10:17:33 cryptpad systemd[1]: /lib/systemd/system/cloud-init-local.service:15: Unknown key name 'ConditionEnvironment' in section 'Unit', ignoring.
May 13 10:17:33 cryptpad systemd[1]: /lib/systemd/system/cloud-init.service:19: Unknown key name 'ConditionEnvironment' in section 'Unit', ignoring.
May 13 10:17:33 cryptpad systemd[1]: /lib/systemd/system/cloud-init.target:15: Unknown key name 'ConditionEnvironment' in section 'Unit', ignoring.
May 13 10:17:33 cryptpad systemd[1]: /lib/systemd/system/cloud-final.service:9: Unknown key name 'ConditionEnvironment' in section 'Unit', ignoring.
May 13 10:17:33 cryptpad systemd[1]: /lib/systemd/system/cloud-config.service:8: Unknown key name 'ConditionEnvironment' in section 'Unit', ignoring.
May 13 10:17:34 cryptpad systemd[1]: Reloading.
May 13 10:17:34 cryptpad systemd[1]: /lib/systemd/system/cloud-init-local.service:15: Unknown key name 'ConditionEnvironment' in section 'Unit', ignoring.
May 13 10:17:34 cryptpad systemd[1]: /lib/systemd/system/cloud-init.service:19: Unknown key name 'ConditionEnvironment' in section 'Unit', ignoring.
May 13 10:17:34 cryptpad systemd[1]: /lib/systemd/system/cloud-init.target:15: Unknown key name 'ConditionEnvironment' in section 'Unit', ignoring.
May 13 10:17:34 cryptpad systemd[1]: /lib/systemd/system/cloud-final.service:9: Unknown key name 'ConditionEnvironment' in section 'Unit', ignoring.
May 13 10:17:34 cryptpad systemd[1]: /lib/systemd/system/cloud-config.service:8: Unknown key name 'ConditionEnvironment' in section 'Unit', ignoring.
May 13 10:17:40 cryptpad systemd[1]: Reloading.
May 13 10:17:41 cryptpad systemd[1]: /lib/systemd/system/cloud-init-local.service:15: Unknown key name 'ConditionEnvironment' in section 'Unit', ignoring.
May 13 10:17:41 cryptpad systemd[1]: /lib/systemd/system/cloud-init.service:19: Unknown key name 'ConditionEnvironment' in section 'Unit', ignoring.
May 13 10:17:41 cryptpad systemd[1]: /lib/systemd/system/cloud-init.target:15: Unknown key name 'ConditionEnvironment' in section 'Unit', ignoring.
May 13 10:17:41 cryptpad systemd[1]: /lib/systemd/system/cloud-final.service:9: Unknown key name 'ConditionEnvironment' in section 'Unit', ignoring.
May 13 10:17:41 cryptpad systemd[1]: /lib/systemd/system/cloud-config.service:8: Unknown key name 'ConditionEnvironment' in section 'Unit', ignoring.
May 13 10:19:05 cryptpad systemd[1]: Starting Update APT News...
May 13 10:19:05 cryptpad systemd[1]: Starting Update the local ESM caches...
May 13 10:19:06 cryptpad systemd[1]: apt-news.service: Succeeded.
May 13 10:19:06 cryptpad systemd[1]: Finished Update APT News.
May 13 10:19:07 cryptpad systemd[1]: esm-cache.service: Succeeded.
May 13 10:19:07 cryptpad systemd[1]: Finished Update the local ESM caches.
May 13 10:19:22 cryptpad systemd[1]: Starting Update APT News...
May 13 10:19:22 cryptpad systemd[1]: Starting Update the local ESM caches...
May 13 10:19:23 cryptpad systemd[1]: apt-news.service: Succeeded.
May 13 10:19:23 cryptpad systemd[1]: Finished Update APT News.
May 13 10:19:23 cryptpad systemd[1]: esm-cache.service: Succeeded.
May 13 10:19:23 cryptpad systemd[1]: Finished Update the local ESM caches.
May 13 10:19:30 cryptpad systemd[1]: Starting Update APT News...
May 13 10:19:30 cryptpad systemd[1]: Starting Update the local ESM caches...
May 13 10:19:30 cryptpad systemd[1]: apt-news.service: Succeeded.
May 13 10:19:30 cryptpad systemd[1]: Finished Update APT News.
May 13 10:19:31 cryptpad systemd[1]: esm-cache.service: Succeeded.
May 13 10:19:31 cryptpad systemd[1]: Finished Update the local ESM caches.
May 13 10:24:39 cryptpad systemd[1]: Starting Cleanup of Temporary Directories...
May 13 10:24:39 cryptpad systemd[1]: systemd-tmpfiles-clean.service: Succeeded.
May 13 10:24:39 cryptpad systemd[1]: Finished Cleanup of Temporary Directories.
May 13 10:24:54 cryptpad PackageKit: daemon quit"

/cryptpad/data/logs/24/

"["INFO","2024-05-13T10:26:47.929Z","NO_CUSTOMIZE_FOLDER",{"message":"CryptPad is customizable, see customize.dist/readme.md for details"}]
["INFO","2024-05-13T10:26:47.930Z","WEBSERVER_LISTENING",{"origin":"http://localhost:3000/"}]
["INFO","2024-05-13T10:26:47.930Z","NO_ADMIN_CONFIGURED",{"message":"Your instance is not correctly configured for production usage. Review its checkup page for more information.","details":"http://localhost:3000/checkup/"}]
["INFO","2024-05-13T10:26:47.960Z","WEBSOCKET_LISTENING",{"port":3003}]
["INFO","2024-05-13T10:26:48.157Z","UPDATING_FRESH_KEY",1715596008157]
["INFO","2024-05-13T10:26:48.158Z","GENERATING_BEARER_SECRET",{}]
["INFO","2024-05-13T10:26:48.408Z","WORKER_CACHE_FLUSH","Instructing HTTP workers to flush cache"]
["INFO","2024-05-13T10:26:48.792Z","SERVER_TELEMETRY",{"version":"2024.3.0","installMethod":"unspecified","httpUnsafeOrigin":"http://localhost:3000","httpSafeOrigin":"http://localhost:3001","consentToContact":false}]"
["INFO","2024-05-13T10:27:56.034Z","NO_CUSTOMIZE_FOLDER",{"message":"CryptPad is customizable, see customize.dist/readme.md for details"}]
["INFO","2024-05-13T10:27:56.035Z","WEBSERVER_LISTENING",{"origin":"http://localhost:3000/"}]
["INFO","2024-05-13T10:27:56.035Z","NO_ADMIN_CONFIGURED",{"message":"Your instance is not correctly configured for production usage. Review its checkup page for more information.","details":"http://localhost:3000/checkup/"}]
["INFO","2024-05-13T10:27:56.065Z","WEBSOCKET_LISTENING",{"port":3003}]
["INFO","2024-05-13T10:27:56.288Z","UPDATING_FRESH_KEY",1715596076288]
["INFO","2024-05-13T10:27:56.534Z","WORKER_ENV_UPDATE","Updating HTTP workers with latest state"]
["INFO","2024-05-13T10:27:56.538Z","WORKER_CACHE_FLUSH","Instructing HTTP workers to flush cache"]
["INFO","2024-05-13T10:27:56.874Z","SERVER_TELEMETRY",{"version":"2024.3.0","installMethod":"unspecified","httpUnsafeOrigin":"http://localhost:3000","httpSafeOrigin":"http://localhost:3001","consentToContact":false}]
"["INFO","2024-05-13T10:34:21.132Z","NO_CUSTOMIZE_FOLDER",{"message":"CryptPad is customizable, see customize.dist/readme.md for details"}]
["INFO","2024-05-13T10:34:21.133Z","WEBSERVER_LISTENING",{"origin":"http://cp.jhondou.xyz:3000/"}]
["INFO","2024-05-13T10:34:21.164Z","WEBSOCKET_LISTENING",{"port":3003}]
["INFO","2024-05-13T10:34:21.411Z","UPDATING_FRESH_KEY",1715596461411]
["INFO","2024-05-13T10:34:21.646Z","WORKER_ENV_UPDATE","Updating HTTP workers with latest state"]
["INFO","2024-05-13T10:34:21.662Z","WORKER_CACHE_FLUSH","Instructing HTTP workers to flush cache"]
["INFO","2024-05-13T10:34:22.129Z","SERVER_TELEMETRY",{"version":"2024.3.0","installMethod":"unspecified","httpUnsafeOrigin":"http://cp.jhondou.xyz:3000","httpSafeOrigin":"http://cp.jhondou.xyz:3001","consentToContact":false}]"

I don't make cryptpad.service