Hi,

Was just trying the spreadsheets for the first time and it's way too slow 🙁 most changes I make take around 3-5 seconds. And sometimes it doesn't save just stuck on editing and when I exit and come back the changes aren't saved.

I hope it improves soon!

  • Mathilde
    ok, I disabled some browser plugins without fixing.
    So I delete data from my Firefox via web developer tools:

    • storage -> indexed DB
    • storage -> local storage

    That fixed my issue.

    Thanks for the support and thanks for developing this tool!

Hello,

Thanks for joining us on our community forum!

I'm sorry to read you're facing performances issues accessing a spreadsheet document. Can you tell us where did that happen? Are you using our flagship instance cryptpad.fr? Another one?

Do you have a good internet connection? Can you do a quick speedtest for us and share the results here?

Also, I'd like to know what device are you using to access the spreadsheet. Is it a computer, a smartphone? What brand and model? Do you know its specifications (mainly what processor & the amount of virtual memory available)?

Thanks in advance for your answer!

21 days later
a year later

I'm having the same problem--it takes at least 10 mins to save, maybe longer. I have left it and came back and its saved. What could be causing this and what can be done to fix it?

4 months later

Hello!
Having same issue, my connection is excellent, the sheets take so long to be saved, they stay in "Editing ..." for long time.

    Mathilde
    ok, I disabled some browser plugins without fixing.
    So I delete data from my Firefox via web developer tools:

    • storage -> indexed DB
    • storage -> local storage

    That fixed my issue.

    Thanks for the support and thanks for developing this tool!

    5 months later